Help
We’ve put together answers for some of our most common questions. If you still need help, please contact us – we’re always here to help.
Orders & Payments
Learn more about how to order, and our various secure payment methods
Delivery
Learn more about our nationwide delivery, and how we get your order delivered
Warranty
Learn more about product warranties, and what to do when a product is faulty
Returns
We offer 30 day returns for all eligible products for a wide range of reasons
Medical Aid Claims
Learn more about what devices you can claim for, and what the claims process looks like
Gift Registries
Learn more about how to create and share a gift registry with you loved ones
Preorders
Learn more about how preorders for products are processed
Track My Order
Find out where your order is up to, and when you can expect it to arrive