Tiger Lily Huggable Bunny

This product can be returned anytime within 30 days of receiving your order.

We make returns easy & hassle-free. Request a return from your account or through our chat and we’ll handle the rest.

Returns are always free within 7 days. After that, if you’re returning it because you’ve changed your mind, you will need to cover the cost of the return. You can send it back yourself, or we can arrange courier and give you an upfront quote direct from the courier. If your return is for any other reason, it’s free.

Once your refund has been approved, you can exchange it for a different product, convert it to store credit or a gift card, or you can request a refund to your original payment method.

This product’s warranty is provided by the manufacturer/distributor. As an authorised retailer, any purchase from us qualifies for the full manufacturer’s warranty — no exceptions.

Warranty claims are handled directly by the manufacturer or distributor, so we’ll refer you to the right team to get your claim underway. That said, we don’t just hand you off and disappear — we stay involved and follow up from our side to help make sure your claim is resolved promptly.

For most claims, all you’ll need is proof of purchase.