Our Story
Nice to Meet You
Our journey started when Andy had her first baby, Jayden, in 1998. As much as he brightened her world, he also turned it upside down. Andy was a working mom during her pregnancy and found it incredibly difficult to find locally relevant, practical product advice.
Pandylane was Born
So, Andy got to work. Her goal: create an empathetic, understanding environment that helps parents make the best possible choices for their growing family in the most seamless way.
This started as personalised baby consultations and, as technology evolved, developed into a support-driven online store. Today, we offer a variety of services, including medical aid claims, baby gift registries, a preowned marketplace, and buying guides.
We believe in saving parents time and money, so you have more to spend on what matters most.
Preparing for a new addition to the family can be overwhelming, but we’re here to make it simpler. At Pandylane, we focus on providing a wide range of product options, helpful advice, and unique services like medical aid claims and a preowned marketplace, so you don’t have to spend hours researching or overpaying for items that don’t meet your needs. We understand that every parent wants quality and value, so we make it our mission to help you invest in what truly counts—whether that’s a reliable car seat, a breast pump that fits your lifestyle, or simply more time with your little one.
Being a parent is a fulfilling and beautiful journey, but it's also filled with questions. We aren't born parents; we learn, day by day, and grow into parenthood.
My goal with Pandylane has always been to create a place where parents can find guidance, save time, and feel reassured and confident. We’re here to walk this journey with you, holding your hand whenever you need, every step of the way.Andy Gelman
The Pandylane Philosophy
Every Family is Unique
When it comes to pregnancy, birth, and parenthood, there is no one-size-fits-all approach. Get in touch with us, and we will support you on your own unique journey.
Knowledge is Power
We strive to empower you with up-to-date, accurate, and expert reviewed, locally relevant information, so you can confidently make the best choices for your growing family.
Empathy & Understanding
We approach every interaction with empathy and understanding, aiming to support parents throughout their shopping journey by ensuring they feel heard and cared for at every stage.
Continuous Learning
The parenting journey is ever-evolving, and so are we. We continuously update our information to reflect the latest evidence-based knowledge and seek feedback to improve our service offering
What Parents Say
The most Amazing, above and beyond service!!!
Highly highly recommend, you won’t be sorry using such a professional and thorough business!! Thanks for all your wonderful help & going the extra mile for your customers- much appreciated!
I had a really nice experience buying online from Pandylane – good quality products and good service.
Regular and clear communication. When there was a bit of a delay in delivery, I reached out and got immediate response. Similar with a query I had about an out of stock product… Thank you Pandylane.
I would recommend anyone needing baby accessories to use this company.
They turned a digital experience into an amazing online and personal experience. I even received a call when I had made a mistake with the order. They made sure it was fixed and I received my order sooner than expected!
Amazing service!! They are incredibly responsive to emails and helped a great deal with my medical aid refund.
They even assisted me with an initial quote that I could send through to my medical aid, so that they could do a test claim before I spent a single cent. Would highly recommend them.
What a great experience with Pandylane. Incredible customer service and support.
Quick response and speedy delivery. You cannot go wrong with this company and I will definitely be ordering from them in the near future. Thank you for all your efforts.
Amazing customer service. Went out of their why to help me get my package in time for a baby shower.
Will definitely recommend pandylane to all my friends.
Excellent service from Pandylane.
Would recommend them any day. Fast and efficient service. Even received a hand written thank you note.
They really made the ordering and delivery process so smooth and easy.
10 out of 10 experience . Highly recommend them to all 1st time moms who have their hands full
I had such a wonderful experience working with Pandylane.
They were so helpful . Answered my million questions with out a fuss and were just so happy to make it for me and my medical aid plan. I really appreciate the time that went into helping me get what was right for me
I placed an order for Spectra and Snuza Products!
Last minute I needed advice regarding the Snuza and Jayden came to my rescue and helped me change my order and get it delivered to me on time regardless of my last minute change!
Pandylane delivers excellent service and no request is ever too big (or too small).
I have used Pandylane for over two years and definitely recommend their services. If you are a first-time mom, this should be your first go-to online store for all essential items.
Pandylane delivers excellent service and no request is ever too big (or too small).
I have used Pandylane for over two years and definitely recommend their services. If you are a first-time mom, this should be your first go-to online store for all essential items.