Gift Registries
Creating a gift registry for a baby shower or for your own shopping? Looking to buy gifts for a loved one on their registry? These are the commonly asked questions about how to use our gift registry feature. If you have any other questions, we’re always here to help.
When is the last opportunity for my loved ones to purchase off the registry?
We recommend your guests make purchases as soon as possible to allow time for gift wrapping, handwritten cards, and delivery coordination. Unfortunately, if orders are placed within the last 5 days before your event, we cannot guarantee delivery in time. In this case, we’ll provide a card for your baby shower and deliver the gift to you afterward.
How do I add items to my gift registry?
You can add items from anywhere on the site by clicking the present icon or the “Add to Registry” button. For products with multiple options (like colors, sizes, or designs), please select the specific variation you want before adding it to the registry. You can also mark items as favorites so guests know to prioritize them, and adjust quantities as desired.
How do I remove items to my gift registry?
To remove an item, edit your registry and click the action button to delete it.
If you accidentally set the quantity to zero but want to remove the item entirely, you’ll need to add it back and then delete it using the action button.
Can I edit my registry after it’s created?
Yes, you can! You can remove items, mark favorites, update pictures, and add new items at any time after creating your registry.
How do I share my registry with friends and family?
Scroll to the bottom of the registry page to find and share your registry link.
Can I set up multiple registries for different occasions?
Yes, you can create multiple registries. You can also set up a private registry that’s hidden from search results and protected with a password for added privacy.
Can I see who purchased items from my registry?
Yes, you can view who purchased each item under the “Orders” tab. You can also see any messages they left for you under the “Messages” tab.
What happens if an item on my registry goes out of stock?
Guests will not be able to purchase any items that go out of stock.
Can I add items from other stores to my registry?
Unfortunately, items from other stores cannot be added. If there’s a specific item you can’t find in our catalog, please reach out, and we’ll see how we can help.
How do I mark an item as purchased if I receive it outside the registry?
Simply delete the item from your registry to avoid having a loved one purchase a duplicate.
What if I change my mind about an item after someone has bought it?
If you change your mind, you can return the item within 30 days for either store credit or an exchange for another item.
Do I get notifications when someone buys something from my registry?
Yes, you will receive an email notification whenever someone makes a purchase from your registry.
Can I hide my registry from search results?
Yes, you can hide your registry from search results. To access your registry, guests will need the link you provide, and you can set a password for added security.
Can anyone see my address?
No, your address is secure. Only select members of the Pandylane team can see the addresses associated with your account and registries.
How do I find someone’s registry?
You can search for a registry on our “Find a Registry” page. If you can’t locate the registry, it’s possible the creator has set it to private or added a password. In that case, please reach out to the registry creator directly to get the necessary access details.
How does shopping off of a gift registries work?
Simply add items from the registry to your cart and proceed to checkout. At checkout, you can add a special message for the parents-to-be, which will be handwritten in a card. Your gift will be delivered, gift-wrapped, along with your handwritten card, either to the baby shower or directly to the parents.
What happens if I leave my gift shopping to the last minute?
If you place your order less than 5 days before the event, we can’t guarantee that the gift will arrive on time. In this case, we’ll send a handwritten card to the registry creator explaining your gift, and we’ll deliver the gift to the parents as soon as possible.
Will the gift be shipped directly to the registry owner?
Yes, gifts are shipped directly to the registry owner’s specified address.
Can you deliver the gift to me instead of the registry owner?
Please reach out to our support team if you’d like to request delivery to an address other than the registry owner’s.
What if I want to buy something that’s not on the registry?
We recommend selecting items from the registry, as the parents-to-be have carefully curated it. If you’d like to buy something additional, please indicate in the order notes that it’s intended as a registry gift and specify which registry by including the link or registry name.
Do I need an account to buy from a registry?
No, you don’t need an account and can check out as a guest.
What if I want to buy a gift later? Will the registry still be available?
Yes, the registry will remain available for future purchases.
Can I contribute to a group gift?
Unfortunately, we don’t offer group gifting online. You’ll need to coordinate with others privately and delegate one person to purchase the item from the registry.
