Mustela Universal Multi-Purpose Balm

Mustela Universal Multi-Purpose Balm

R295
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Mustela Universal Multi-Purpose Balm
Mustela Universal Multi-Purpose Balm

Mustela

Mustela Universal Multi-Purpose Balm

R295

Pay Your Way

A little flexibility for one of life’s biggest changes.

Split your purchase into smaller, interest-free payments with Payflex or Stitch. Choose what works for you at checkout — no interest, no stress.

Buy Now Pay Later Options

Pay in 2
Half now, half on your next payday.
Pay in 3
Pay the first third now, then split the rest over your next two paydays.
Pay in 4
Pay 25% now, then the rest in 3 equal instalments every 2 weeks — done in 6 weeks.
Pay in 2-6
Pick 2 to 6 monthly instalments. Pay the first now, then the rest spreads automatically each month — you choose how many.
In Stock3 available in store
Fast Nationwide Delivery for R99

Delivery, sorted.

We’re committed to getting your order to you quickly, and hassle-free. While we do carry a lot of stock in our store, we do sometimes have to order in from suppliers.

Processing Time

If this item is in stock, it’s processed within 2 hours, often much quicker.

If this item needs to come in from our supplier, it usually takes 3-5 days for us to receive it. As soon as it arrives, we’ll pack your order and prep it for delivery.

Delivery Time

Once your order is packed, it’s immediately booked with one of our courier partners. From there, delivery usually takes a couple days:

Gauteng
1-2 days
Cape Town, Durban, Main Centres
2-3 days
Regional & Outlying
2-5 days

Need it sooner?

If your item is in stock, you’ll also have the option for Urgent Delivery for R149. This books your order on our courier partner’s priority shipping option, which is usually a same or next day service.

Other Ways To Get Your Order

We’re flexible, and want to make sure you get your order in a way that works for you.

  • Click & Collect
  • Locker Delivery with PUDO or Bob Box
  • Pargo and PostNet available on request.

More About Timelines

Timelines are estimates, based on our averages and couriers’ commitments. We always aim to get your order to you quicker than this — but they’re not a guarantee. Wherever your order is in the journey, we’ll keep you updated every step of the way.

Returns Made Easy

Unfortunately, we can’t accept returns on this product once it’s been opened. This is usually because:

  • It’s a hygiene or sanitary product
  • It’s single-use
  • It’s a final sale or clearance item

If there’s a defect or fault, though, it’s always covered as a warranty claim.

If the item is still unopened, you can return it within 30 days of receiving it. Just request a return from your account or through our chat, and we’ll handle the rest.

Returns are always free within 7 days. After that, if you’re returning it because you’ve changed your mind, you may need to cover the return cost. You can send it back yourself, or we can arrange a courier and give you an upfront quote — direct from the courier. If your return is for any other reason, it’s free.

Warranty

Warranty Period: 6 Months Limited Warranty

This product’s warranty is provided by the manufacturer/distributor. As an authorised retailer, any purchase from us qualifies for the full manufacturer’s warranty — no exceptions.

Warranty claims are handled directly by the manufacturer or distributor, so we’ll refer you to the right team to get your claim underway. That said, we don’t just hand you off and disappear — we stay involved and follow up from our side to help make sure your claim is resolved promptly.

For most claims, all you’ll need is proof of purchase.

Goes great with ...
  • Multi-purpose from head to toe: Soothes dry, rough or delicate areas including the face, neck, lips, elbows, hands, cuticles, knees, feet and even dry, split ends of hair.
  • For the whole family: Safe to use from birth onwards, so newborns and adults can share the same tube.
  • Three avocado extracts: Avocado virgin oil, sugars and polyphenols work together to nourish, moisturise and provide antioxidant protection.
  • Largely natural origin: Made with 99% ingredients of natural origin (per the ISO 16128 standard), with a natural scent and colour drawn from the avocado.
  • Fragrance-free and vegan: Specially formulated to minimise the risk of allergic reactions, making it suited to sensitive skin.
  • Non-greasy texture: The silky, creamy balm absorbs quickly without leaving a sticky residue.
  • Clinically tested: Tested under paediatric and dermatological control, and EWG Verified.
  • Sustainably minded: Avocados are responsibly sourced using the whole fruit, and the balm comes in an infinitely recyclable aluminium tube.

The Mustela Universal Multi-Purpose Balm is a leave-on, fragrance-free balm made to soothe and nourish dry, rough or extra-delicate spots on the skin, from head to toe. It is a genuinely multi-purpose balm you can reach for anywhere it's needed — the face, neck, lips, elbows, hands, cuticles, knees and feet, and even the dry, split ends of hair — which makes it an easy one-product answer for the whole family, including newborns from birth.

What sets this balm apart is its avocado-based formula: it's made with 99% ingredients of natural origin (per the ISO 16128 standard) and built around three avocado extracts, alongside sunflower seed oil, aloe vera and glycerin. The result is a silky, creamy texture that absorbs quickly without leaving a sticky or greasy residue, and a natural scent and colour that come from the avocado itself rather than added fragrance. It's designed to nourish and support the skin's moisture barrier while delivering long-lasting hydration and rich comfort to areas that need a little extra.

Key Ingredients

Three avocado extracts What they do: Avocado virgin oil softens and nourishes, avocado sugars moisturise and soothe, and avocado polyphenols provide antioxidant protection.
Why they work: Together they give the balm its rich, nourishing feel while helping protect skin against environmental stressors.
Sunflower Seed Oil What it does: Adds nourishing lipids to the formula.
Why it works: Helps soften and comfort dry, rough areas.
Aloe Vera & Glycerin What they do: Contribute soothing and water-binding properties.
Why they work: Support hydration so skin feels soft, smooth and comfortable after use.

Benefits

Mustela reports the balm has been clinically tested under paediatric and dermatological control. In a study:

✔ 97% of participants reported that the balm moisturised and nourished areas affected by dryness
✔ 85% observed immediate and lasting skin repair and protection

How to Use

  1. Apply a small amount of the Multi-Purpose Balm onto dry, non-irritated skin on the areas that need it.
  2. Gently massage until fully absorbed.
  3. Re-apply as often as needed to maintain hydration and comfort.

A note on the formula and packaging

The balm is fragrance-free and made with vegan ingredients, and is specially formulated to minimise the risk of allergic reactions — which is part of why it suits sensitive skin. It's free from parabens, phthalates, phenoxyethanol and 1,700+ EU-banned ingredients, EWG Verified, and made in France. The avocados are responsibly sourced from the Andes of Peru, where 100% of the fruit — including the pit — is used to reduce waste, and the balm is packaged in an infinitely recyclable aluminium tube.

Best For

The Mustela Universal Multi-Purpose Balm is a great option for parents who:

  • Want one fragrance-free balm the whole family can share, including newborns
  • Need quick, soothing moisture for dry or rough spots like lips, hands, elbows, knees and feet
  • Prefer a formula made largely from natural-origin ingredients that absorbs without a sticky finish

It may not be the best fit if you:

  • Are looking for a large pump-pack lotion for everyday all-over body moisturising
  • Need a medicated product for a diagnosed skin condition — this is a cosmetic balm, not a treatment

Pandylane Pro Tip

Pandylane Pro Tip: This balm isn't just for skin — a tiny amount smoothed through dry, split ends helps tame them too. For complete head-to-toe hydration, you can pair it with a hydrating cream so you're moisturising all over.

Disclaimer

Apply to dry, non-irritated skin only. If skin is broken, infected or persistently inflamed, stop use and seek advice from a healthcare professional.

Ingredients

Aqua/Water/Eau, Persea Gratissima (Avocado) Oil, Caprylic/Capric Triglyceride, C10-18 Triglycerides, Glycerin, Cetyl Alcohol, Polyglyceryl-3 Distearate, Xanthan Gum, Levulinic Acid, Glyceryl Stearate Citrate, Sodium Benzoate, Sodium Stearoyl Glutamate, Gellan Gum, Sodium Levulinate, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Propanediol, Aloe Barbadensis (Aloe Vera) Leaf Juice Powder, Persea Gratissima (Avocado) Fruit Extract, Beta-Caryophyllene

Features
Safe from birth on
Specially formulated to minimize the risk of allergic reactions
Tested under pediatric and dermatological control
Free from parabens, phthalates, phenoxyethanol, and 1,700+ EU-banned ingredients
Made in France
Rich, non-greasy texture absorbs quickly without residue
Age Recommendation
From birth+
Fragrance
Fragrance-free
Size
75ml
Skincare Need
Dry Skin
Sensitive Skin
Newborn Skin
Suitable for Newborn
Yes
Sustainability
Certified Organic
Vegan
  • 1x Mustela Universal Multi-Purpose Balm 75ml

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